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Shipping & Returns

Shipping Policy

Kitschynails ship to any address located worldwide.

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UNITED KINGDOM DELIVERY

Standard Delivery 4 - 5 business days

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WORLDWIDE DELIVERY 

Standard Delivery 7 - 10 business days on average

 

PLEASE NOTE​

  • The estimated delivery time is from the date the order has been shipped, not necessarily the date of the order. All orders are usually shipped within 2 business days.

  • Business days do not include weekends or public holidays.

  • There may be a delay of up to 2-4 business days during our sale periods.

  • Please note once your order has been placed online, we are unable to make amendments to product, customer, or delivery details. Alternatively, if you have any queries about placing an order or an order you have received, please contact us.

Return & Exchange Policy

If you change your mind within 30 days, you can obtain a refund if the products being returned are unused, unopened and in a re-saleable condition.
We cannot accept liability for goods lost or damaged during transit whilst being returned to us. 

Please remember to include the following with your items: 

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- Your name and address
- The reason for the return

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Please note that the cost of returning unwanted items is your responsibility and that the original postage cost will not be refunded for non-faulty products. 

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